We tried to use our application was possibly the most enjoyable and easiest, but we know that you may have questions and concerns. Below is a list of frequently asked questions about our services. Questions are divided into categories to redisplay all the questions, click here.
Do you provide customer service?
Yes, to all questions and requests, please write to us at firstname.lastname@example.org. Respond as soon as possible. We offer support and answer every e-mail technical support for one day and come back to you usually within a few hours.
What is the cancellation policy?
You can cancel your account at any time. Simply enter the lower menu link >> Log in, go to your User Control Panel, and then choose from the menu below >> Delete account.
What types of payment are accepted?
We accept the following forms of payment:
Do you got an invoice for the service?
Yes, you will receive an invoice from us at the email address provided when registering your account. After the subscription fee for your account will be automatically activated.
Is payment transactions secure?
In accordance with the requirements of payment organizations, the company offers online payment PayU (with whom we work) meets the stringent security standards of PCI DSS. Payment Card Industry Data Security Standard is a worldwide standard set by the card associations (Visa, MasterCard) to protect cardholder data and information related to the transactions performed by credit cards. The company has passed a security audit and received the international certificate of PCI DSS.
How to pay your account?
Payment shall be made directly in the application. Simply enter the lower menu link >> Log in, to pass the logon process and then select >> My Store, select your preferred method of payment and settlement period.